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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wendi Talford

Wendi Talford

February 11, 2025

5  out of  5
rating by Wendi Talford
"Just wanted to shout out to State Farm [ Jeff & Jeanene & their staff]. I was unfortunately diagnosed with colon cancer last Aug. I had enough in my savings to keep my bills paid until the last few months. I had to take FMLA with no compensation. I ran out of money and found myself having to make those dreaded phone calls asking for extensions. Some company's were not so forgiving. They treated me like a number and not a person. I found myself more stressed about trying to figure out how to keep my utilities on instead of fighting my battle with cancer. It was embarrassing enough having to make those calls promising to pay on a certain day only to find out the insurance check I was promised kept getting delayed. I recently lost my job that I was with for 22 yrs. I ran out of FMLA.. I just want to say that State Farm Jeff & Jeanene were both amazing. I did not have to beg. They took the embarrassment away. They understood. They treated me with respect. I didn't feel like less of a person because I couldn't pay on time. I would wholeheartedly recommend this company. Our world has become so chaotic and not too many have empathy for anyone else. This is an amazing company and I'm glad I'm with them. ❤️❤️"
We responded:
"Wendy, I am so sorry for what you are dealing with. I think you are an amazing person and so glad we can do something so small to help make things just a little bit easier for you. CANCER SUCKS....Stay Strong!"
Profile photo of Lisa Husom

Lisa Husom

February 6, 2025

5  out of  5
rating by Lisa Husom
"I've had a fantastic experience working with Jeff and the team at State Farm! From their outstanding customer service over the phone to the warm, welcoming atmosphere of their downtown office, I always feel confident that I'll get clear answers and the support I need. Whether I have a question about my coverage or need assistance, I know I can count on them every time!"
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James Knutson

February 3, 2025

5  out of  5
rating by James Knutson
"“I’ve been with Jeff as my State Farm agent for three years now, and I couldn’t be happier. Recently, I scheduled an appointment to review my insurance policies, and Jeff took the time—hours, in fact—to go over everything with me in detail. He helped me make adjustments based on the evolving needs of my family, ensuring we have the right coverage. His dedication, knowledge, and customer-focused approach truly set him apart. I highly recommend Jeff and State Farm to anyone looking for a reliable and caring insurance agent!”"
We responded:
"Thank you Jim! Here at the Jeff Flaig Insurance Agency we believe it is good to review your insurance on a regular basis. Not only does it help keep your insurance plan current, It also helps strengthen our relationship with you. Thanks for caring enough to take time to visit, and thanks again for the kind words. Never hesitate to let us know how we can further assist with your insurance needs."
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Karen Zabrowski

January 27, 2025

5  out of  5
rating by Karen Zabrowski
"Jeff and Agent Baldeswhiler were knowledgeable, informative and incredibly patient. The coverage in the policy helps me sleep better. I was very impressed."
We responded:
"Karen, Thank you so much for the kind words! It was a pleasure assisting you with your insurance needs and even more enjoyable visiting with you. Thanks for trusting my office and State Farm with your insurance needs."
Profile photo of Katie Bowe

Katie Bowe

January 24, 2025

5  out of  5
rating by Katie Bowe
"I have been working with Jeff Flaig’s office for a few years. I have mostly had agent Mike for my insurance needs and Jeanene recently with any billing needs. Jeff Flaig’s office is so incredibly helpful and understanding not to mention very prompt when it comes to needing literally anything when it comes to questions or concerns! I appreciate having an insurance company who takes good care of us as their clients and HIGHLY recommend them!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experiences with Jeff Flaig’s office. Mike, Jeanene, and the rest of our team strive to provide excellent service and support to all our clients. Your recommendation means a lot to us, and we're grateful for your continued trust and partnership. If you ever need anything else, please don't hesitate to reach out. Thanks again!"
Profile photo of Julie Martin

Julie Martin

January 6, 2025

5  out of  5
rating by Julie Martin
"Easy to work with kind and very friendly and knowledgeable Thankyou so much The insurance is very affordable"
We responded:
"Julie, Thank you for placing your trust in State Farm and my office. Welcome aboard! Please let us know if there is anything we can do to make your insurance experience better, either now or in the future. Thanks Again!!"
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Brian Schwahn

October 29, 2024

5  out of  5
rating by Brian Schwahn
"It is always a pleasure to work with the staff at Jeff's office! My questions are always answered quickly and professionally!"
We responded:
"Brian, It is our pleasure to assist you with your insurance needs over the years. Our door is always open with a warm cup of coffee and a comfortable chair waiting for you so we can catch up on all the good things going on. Thanks again!"
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Tim Saunders

October 23, 2024

5  out of  5
rating by Tim Saunders
"Very helpful friendly always there when I need them"
We responded:
"Thank you Tim. Never hesitate to let us know how we can be of assistance. Thank you for the kind words."
Profile photo of Minnette Gwiazda

Minnette Gwiazda

October 22, 2024

5  out of  5
rating by Minnette Gwiazda
"It has been a pleasure working with the staff at the Jeff Flaig, State Farm Insurance Agency. They are extremely knowledgeable and friendly. So very easy to work with. Plus the money we saved compared to our last carrier was a plus. Thank you for reaching out to us,"
We responded:
"Thank You Minnette for such kind words. We appreciate you and are here to help make your insurance life a little easier. Thanks again!"
Profile photo of Keagan Determan

Keagan Determan

October 22, 2024

5  out of  5
rating by Keagan Determan
"State farm and Jeff Flaig have been extremely helpful and supportive when setting up car insurance. staff was super kind friendly. I would highly recommend getting a policy with them!"
We responded:
"Thank You Keagan, We really appreciate you as well. Please let us know how we can best serve you and your insurance needs."
Profile photo of Lynn Dudenhoefer

Lynn Dudenhoefer

October 15, 2024

2  out of  5
rating by Lynn Dudenhoefer
"Jeff talked me out of filing a claim for water damage. Eventually got mold in that area. When I called them I was told "We don't cover mold" Very unhappy!"
We responded:
"Lynn, Thank you so much for your kindness. It is a pleasure assisting you with your insurance and financial service needs."
Profile photo of Josh Poehls

Josh Poehls

June 27, 2024

5  out of  5
rating by Josh Poehls
"I switched to State Farm insurance and saved so much money from my previous insurance company. The office is very helpful and very easy to work with. Making the switch to Jeff Flaig agency was a great thing for me and my family. I would recommend everyone to call and see how much money you can save with this great insurance company."
We responded:
"That's great to hear that you had a positive experience switching to State Farm Insurance and working with our office! It's beneficial to find an insurance company that not only offers competitive prices but also provides excellent customer service. Thank you so much for the kind words, please let us know how we can continue to meet your expectations."
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Tammy Kienholz

May 30, 2024

5  out of  5
rating by Tammy Kienholz
"Jeanene with State Farm/Jeff Flaigs office went above and beyond to help us with some documents we needed. Would highly recommend State Farm."
We responded:
"Thank you Tammy! Jeanene has been a very positive addition to the Jeff Flaig Insurance Agency Inc. We appreciate your kind words and your loyalty to State Farm."
Profile photo of Paul Ellis

Paul Ellis

March 28, 2024

5  out of  5
rating by Paul Ellis
"Good people. Call to check up on my needs and concerns from time to time. Fast with advice of how to make my insurance experience better."
We responded:
"Paul, we are so grateful for the kind words. It is our goal to provide service and expert advice well beyond the day you purchase your policy. Thank you for trusting State Farm and the Jeff Flaig Insurance Agency with your insurance needs."
Profile photo of Lisa Perreault

Lisa Perreault

November 28, 2023

4  out of  5
rating by Lisa Perreault
"Everyone is so friendly and helpful!"
We responded:
"Lisa, Thank you for taking the time to submit this review, and thank you for trusting in State farm and the Jeff Flaig Insurance Agency to assist you with your insurance needs."
Profile photo of Janet White

Janet White

October 20, 2023

5  out of  5
rating by Janet White
"Been with State Farm for 45+ yrs, always good service. Jeff Flaig and staff are always courteous and helpful. Rare if I have a claim, but when I have they are prompt with getting everything in place."
We responded:
"Janet, Thank you for the kind words and for trusting in State Farm and the Jeff Flaig Insurance Agency for your insurance and financial service needs. We truly appreciate you! "
Profile photo of Tom Dillon

Tom Dillon

August 6, 2023

5  out of  5
rating by Tom Dillon
"Have been a customer for many years .Jeff and his staff are always very helpful and take the time to answer any questions you have.Always the best customer service"
We responded:
"Thanks for the kind words Tom. Thank you for trusting State Farm and the Jeff Flaig Insurance Agency with your insurance and financial needs."
Profile photo of Traci Alt

Traci Alt

June 29, 2023

5  out of  5
rating by Traci Alt
"I was hit by a car on my bike. What do u do after that? I called my auto insurance guy Jeff flaig. He took alot of time with me to explain the process and what I may expect. It was a very anxious time but he answered all my questions and helped me work through it. I love that guy! You will too."
We responded:
"Traci, Thank you so much for the kind words. Here at the Jeff Flaig Agency we are here to help when you need us most. It has been a pleasure working with you and I wish you all the best. Thanks again!"
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Grace Bowe

June 29, 2023

5  out of  5
rating by Grace Bowe
"Jeff was very helpful!"
We responded:
"Thank You Grace! It is our pleasure to assist you with your insurance needs."
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Tami Davis

April 19, 2023

5  out of  5
rating by Tami Davis
"Very nice to work with! Very helpful and fast response time. Would highly recommend!"
We responded:
"Tami, Thank you so much for the kind words! We certainly appreciate you, and being trusted with assisting you with your insurance needs. Thank you again."
Profile photo of Winnifred Blackwell

Winnifred Blackwell

March 8, 2023

5  out of  5
rating by Winnifred Blackwell
"Jeff's office made getting new insurance quick and simple, and they thoroughly answered all my questions as they explained my options."
We responded:
"Thank you for the kind words Natalie."
Profile photo of Sally Young

Sally Young

September 27, 2022

5  out of  5
rating by Sally Young
"We met with Cindy Boos this morning at State Farm. She made our transition to State Farm very easy. We appreciate her professionalism and offer to help with any concerns we have in the future. Thank you Cindy."
We responded:
"Sally, Thank you for acknowledging Cindy. She is such an important asset of the Jeff Flaig Insurance Agency. Cindy really cares about our clients and is always willing to go the extra mile to help when it is needed. Thanks again!"
Profile photo of Marcus Walden

Marcus Walden

September 16, 2022

5  out of  5
rating by Marcus Walden
"Danielle is always so helpful and extremely prompt !!! Best customer service around!!!"
We responded:
"Thanks Marcus, We agree Danielle is great! Thanks for taking time to acknowledge her."
Profile photo of Amanda Jiskra

Amanda Jiskra

September 13, 2022

5  out of  5
rating by Amanda Jiskra
"Mike and Danielle have been great to work with--extremely responsive and always helpful."
We responded:
"Amanda you are so right, thank you for acknowledging both Mike and Danielle. Our goal is to provide extraordinary service while assisting you with your insurance needs. Thanks again for your kind words."
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Lynn Musser

September 8, 2022

5  out of  5
rating by Lynn Musser
"We needed to make some changes and the staff there made it happen very easily. Service to the customer is a priority for them."
We responded:
"Lynn, Thank you for the nice compliment. Here at the Jeff Flaig Insurance Agency customer service is a top priority. We are here to serve you. Please don't hesitate to reach out when you have insurance needs or questions. Thanks again!"