State Farm® Insurance Agent Jeff Flaig

"Shane was absolutely wonderful. He let me know things I needed to know unlike other insurance companies. The office is so cute with the utmost customer service. Anybody in the area or even the country should give Jeff Flaig’s State Farm a call!"

"They offer prompt and very helpful service. All of the staff give personal service to their policyholders. Keep up the good work."

"Straightforward, positive experience. Everyone has been friendly and helpful."

"Always super helpful for all our requests!"

"I had a great experience with Cindy. I just moved here from Michigan and she made switching my car insurance policy over super quick and easy. I am looking forward to having them as my new agent moving forward."

"Very helpful office"

"Cindy was very nice and helpful."

"I have always been pleased with the service and coverage. Great people to work with as well!"

"Cindy is a great representative for State Farm!"

"We switched to Jeff’s office when our first son started driving for the best rates! We now have 3/3 of our boys driving, and we are still very happy!

Most recently we had storm damage to our home and it was a very smooth process and things went very quickly on the insurance end!

Jeanene in the office has been amazing in helping with our Drive Safe and Save app for our son and anything else we have come up!"

"We love working with Jeff's staff. We moved out of the Chippewa area 7 years ago but still keep Jeff Flaig as our insurance agent. Love the service they give"

"Jeanne Determan at Jeff Flaig’s State Farm Insurance Office was extremely helpful and able to answer all my questions and concerns within 5 minutes. I am extremely pleased with the service received from everyone at this agency and highly recommend them. You won’t be disappointed!!"

"I can’t say enough good things about Jeff! He handles all of my home, auto, and life insurance, and I couldn’t ask for a better person to work with. My entire family has trusted him for years, and it’s easy to see why—he’s experienced, calm, patient, and genuinely cares about his customers. He always takes the time to explain every detail, answer questions, and make sure we have exactly the coverage we need. It’s rare to find someone so professional yet so personal in their approach. Highly recommend!"

"We've been clients for over 50 years and have always had great service with any of our insurance needs. If we have a question, we get a response very quickly!!"

"Great work! Fast service!"

"Jeanene has been absolutely amazing to work with. I have been needing her help with policies quite a bit lately and she is always prompt and willing to help out."

"I have been a client of this branch office in Chippewa Falls since 1988. I've known Jeff since he took over in 1996. I have had a wide variety of insurance needs over the years and Jeff and his team have always made the effort to find a policy that works best for me and my family. 34 years with this office and every interaction with them has been a pleasant one. Thank you ! John

UPDATE 09/24/2025:

I've had several life changes the past few years. Sold a house, moved 4 times, added two new drivers (college age boys) to my policy, and recently bought a new house. Once again Jeff and his team made it easy. You guys are great!

Thanks again,
John"

"Great service and always willing to help"

"Everyone is knowledgeable and great to work!!"

"Knowledgeable, friendly and thorough."

"This office has been amazing to work with. We wee previously insured through a different State farm agency and I could't wait to get away from them. Since changing to Jeff Flag's office I have nothing but good to say. They are polite, respectful and professional on all levels. I would highly reccommend them."

"We have been a state farm customer for over 17+ years and NEVER met our existing agent we had only had contact w/office support our bill continues to rise. i reached out to Jeff Flaigs office for support and questions. His team especially Jeanie gave us options and was very empathetic and supportive. We changed agents the same day. Jeanie has been very welcoming and set up a meeting to go over our policies and review and seems to truly care i am glad we mad the change."

"I called and in just a few minutes I had an auto insurance quote. Jeanene was very professional and helpful!"

"Cindy is the best; she is the absolute sweetest person."

"Jeff handled my flood insurance for me. Many times, he went to bat for me and called FEMA because they continued to raise my insurance price. The prices were high and he was able to get them lowered. He spent many times with me on the phone to help me with questions that I had, and I had a lot.
Thank you Jeff!"